Exploring the dynamical behavior of software systems quality attributes throughout its evolution: A case study from the maintenance process perspective
Ferreira Franco E, Armenia S, Hiramai K - The dissemination of software systems in corporate environments is a reality, and some authors no longer consider them as a competitive advantage, but rather as commodities (Carr, 2003). Its mass diffusion made companies operational and managerial dependent on them (Melville, Kraemer and Gurbaxani, 2004).