Autori: Dibitonto M., Tazzi F., Leszczynska K., Medaglia C.M.
DOI: https://doi.org/10.1007/978-3-030-22646-6_5
Titolo della Rivista: Human-Computer Interaction. Perspectives on Design. HCII 2019. Lecture Notes in Computer Science.
Numero; Volume: 11566
Codice ISBN: 978-3-030-22646-6
Anno di Pubblicazione: 2019
Link: https://link.springer.com/chapter/10.1007/978-3-030-22646-6_5
Abstract:
Designing the User Experience of an Internet of Things (IoT) product is a complex activity that requires multidisciplinary and specific competencies and that raises new challenges for designers. In this context the IoT
Design Deck is a method to help design teams to collaborate in order to design a connected product and an omnichannel service. The main strengths of the method are: to create a common language and a common
knowledge base to help multidisciplinary teams working together; to focus on UX factors rather than on technological ones; to discover and use the potential of the IoT and take into account its threats; to have a service oriented approach rather than a device centrical one; to accelerate the design process. In this work we present the evolution of the method, obtained through a test campaign, made with experts and non-experts, and a redesign phase based on tests results.