Autori: Volpi V., Opromolla A., Medaglia C.M.
Editore: Springer, Cham
Tipologia Prodotto: Contributo in volume
DOI: http://dx.doi.org/10.1007/978-3-030-22636-7_26
Titolo del Volume: Human-Computer Interaction. Design Practice in Contemporary Societies. HCII 2019. Lecture Notes in Computer Science
Numero;Volume: 3; 11568
Numero prima e ultima pagina: 353 – 361
Codice ISBN: 978-3-030-22636-7 (online)
Anno di Pubblicazione: 2019
Link: https://link.springer.com/chapter/10.1007%2F978-3-030-22636-7_26
Abstract:
The digital and social transformation we are facing affects also the urban spaces by redirecting the attention and the efforts of different stakeholders towards a renewed interest for the human aspect of the city and for behaviors more aware of their possible impacts at a systemic level on society and environment. The human-centered design approach and the design thinking provide specific tools and methodologies which allow to consider the ‘human’ point of view during the different stages of the design process. However, some limitations arise: in details, most of these methodologies do not take into adequate consideration the social, environmental and economic impact of the designed solutions. For this reason, the research on design should identify the most suitable tools for measuring and assessing the impact of the project during and after its implementation, in order to find solutions really desirable from the social point of view, feasible from the organizational and technical perspective and economically viable. This contribution intends to discuss these issues by suggesting an increasing use of social impact evaluation tools in the design frameworks for urban environment.
Keywords: Social impact; Human-centered design; Design thinking; Urban spaces; Social innovation