Autori: Armenia S, Tsaples G, Carlini C, Volpetti C
Editore: BSLab
Tipologia Prodotto: Contributo in volume
Titolo del Volume: A cura di: Francesco Caputo 4th Business Systems Laboratory International Symposium “Governing Business Systems” – Theories and Challenges for Systems Thinking in Practice
Numero prima e ultima pagina: 97 – 99
ISBN: 9788890824234
Anno di Pubblicazione: 2016
Abstract:
The globalization of the tourism industry has led to a rapid expansion of tourism businesses on an international scale, in order to exploit the possibilities of an interconnected world to expand market share and profitability (Ritchie, 2004). However, this process has opened the tourism industry up to a wider set of global risks. One of those risks is terrorism. In recent years, tourism destinations and tourists have become targets for terrorist activities. Especially after 9/11 there have been reported at least 20 terrorism incidents aimed at tourism targets. The reasons are multiple: tourism destinations are easy to access, an incident can have massive impacts on a global scale and the guaranteed international media coverage offers to terrorists a platform to disseminate their ideological message (Paraskevas & Arendell, 2007). As a result, the impact of terrorism on tourism decisions has been a growing area of research (Arana & Leon, 2008). From a decision-making perspective, a terrorist attack calls for complex decisions: immediate problems have to be managed while at the same time a look in the future is mandatory, focusing on restoring positive images and visitor confidence to mitigate the negative effects on the tourism industry (Henderson, 2003). The purpose of this paper is to investigate the effects of a terrorist attack on the tourism industry and test policies that could mitigate those effects.
Keywords: terrorism, tourism, system dynamics, modeling & simulation